Description based on the Specified Commercial Transactions Act
Distributor (trade name)
MEOWCANO STUDIO (HONGKONG) LIMITED
Location (address)
Unit A17, 29/F, Legend Tower, No.7 Shing Yip Street, Kwun Tong, Hong Kong
email address
support@nyankira.com
Sales price <br data-end="370" data-start="367">As stated on each product page (including consumption tax)
Payment Method
Credit card, convenience store payment
Required fees other than the product price
Shipping fee: Free shipping for orders over 6,000 yen, 500 yen for orders under 6,000 yen
Bank transfer fees and cash on delivery fees are borne by the customer
Product delivery time
Usually delivered within 7-10 days of ordering
Preparation period: 2-3 business days (inspection and packaging)
Delivery time: 5-7 business days
Multiple items may be shipped separately
Delivery may be delayed due to weather, traffic conditions, busy periods, etc.
Returns and Exchanges
If the product is defective or different from the product you ordered, we will accept returns or exchanges.
Please contact us within 7 days of receiving the product.
In the case of returns or exchanges due to customer reasons, the customer is responsible for the round-trip shipping costs.
Return/exchange procedure:
Take photos of defective or incorrectly delivered items
Please send your order number, name of the person who placed the order, and contact information by email to support@nyankira.com .
After checking the contents, we will respond by returning, exchanging or refunding the item.
If you need to return the item, we will inform you of the return address specified by our store.
In the case of initial defects or incorrect shipment, return shipping costs will be borne by our store.
Refunds are typically processed within 3 business days , and credited to your payment method within 10 business days of approval.
Refunds may be delayed depending on the bank or credit card company.
Return and exchange notices
The product must be returned unused and unwashed
All product tags, accessories, and packaging are included.
Sale items, outlet items, and pre-order items are not eligible for returns or exchanges.
If tax is imposed at the time of customs clearance
Customs duties and other taxes are the responsibility of the customer. We are not responsible for customs procedures.
Contact Us <br data-end="1098" data-start="1095">For questions about shipping, returns, or products, please contact us at 📧 support@nyankira.com
trademark
Nyankira