![[Mochikawa] Seal bean bag plush mascot pouch](http://www.nyankira.com/cdn/shop/files/1040g3no31qhufifcn20048h3ju7iteo11804960.jpg?v=1770040374&width=1445)
FAQ
Q1: How long will it take to deliver after I place an order?
Q1: How long will it take to deliver after I place an order?
Delivery of your order usually takes between 7 and 11 business days, including preparation and shipping times.
Q2: I want to cancel my order.
Q2: I want to cancel my order.
If you wish to cancel your order, please contact us by email at support@nyankira.com .
Q3: I received a defective product. Can I exchange or return it?
Q3: I received a defective product. Can I exchange or return it?
If you receive a defective product, we will accept returns or exchanges.
Please attach the order number, the reason for the defect, and a photo that clearly shows the defective part.
Please contact us at the email address below.
support@nyankira.com
Q4: Can I change the delivery address after shipping?
Q4: Can I change the delivery address after shipping?
If you contact us at " support@nyankira.com " within 24 hours of placing your order, we can change the delivery address, but we cannot change the address after the item has been shipped.
